Terms & Conditions

Terms & Conditions

Ordering

The Site provides a platform to allow our Sellers to sell their products directly to Customers. In doing so when you buy items this is made only between the Seller and Customer concerned only.  Shop Crafts is not a party to any such contract

Please ensure you are happy with the product price, shipping charges and what you are ordering with the seller before commiting to buy

 

Payment

Once you have commited to buying an item from a seller you must complete the transaction and pay for the item straight away. All payments are atken securely through paypal and go direct to the seller 

 

Returns

Due to every item being made to order, hand painted and in most cases personalised we do not accept any returns on items.

Should you have any problems with your item once received please contact the seller direct immediately so you can talk through any issues that you may have please

 

Lost or damaged items.

If the item is lost in transit then, unless proven otherwise, the seller should assume the contract is terminated and provide a refund or re delivery of the same item.